Nobody likes to have difficult conversations and, consequently, we very rarely ever do. And even if we actually decide to have these very uncomfortable conversations, we very often don’t deliver the difficult news that we set out to deliver. We chicken out, we say nice things and dance around or shy away from the difficult parts of the conversation. For this reason, the recipient of this supposed “difficult conversation” rarely hears the news they are supposed to hear. So how effective is this “strategy?” Does any of this sound familiar to you?
I used to approach difficult conversations with the “brutal honesty” approach—you know my type—I’m the rip the band-aid off kind of gal. Even though this strategy allowed me the opportunity to actually deliver the difficult news, it isn’t really an effective methodology either. This style usually breeds either resentment and/or resistance. Difficult conversations are effective when they are handled with not only honesty (regular honesty, not brutal honesty), but genuine kindness, as well.
So if you find difficult conversations something that you shy away from or that they make you sick to your stomach when you know you have to have one, join we next week for my FREE webinar on How to Handle Difficult Conversations. If you are a leader, this is a must! Tell your colleagues to join in as well. Heck, difficult conversations happen within our families, too—or at least they should be. Learning how to deliver a difficult conversation so that everyone walks away in a better place is exactly what we are shooting for. Everyone should consider jumping on this call. It’s FREE! Sign up here.
Let’s GO!!! WE GOT THIS!
Beth
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